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Thread: administrative ability to modify order details

  1. 04-25-2010, 04:29 PM #1
    bluebolt is offline Junior Member
    Join Date
    Jul 2007
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    Chicago
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    Default administrative ability to modify order details

    Is there any administrative function for modifying orders after they have been placed? Examples of what we would like to be able to modify as part of customer service operations include:

    - shipping address
    - shipping method
    - shipping charges

    thx,
    Jason
  2. 04-26-2010, 06:17 AM #2
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
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    Mar 2007
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    Ashland, OR
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    Default

    The shipping method can be entered for each order when you enter the carrier, method, and tracking number before marking it as shipped. That doesn't have to match the option the customer chose (though the updated option won't appear on receipts when viewed in the future).

    Changing shipping charges or shipping address would require editing the order.
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