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Thread: google orders not appearing in cart

  1. 04-16-2010, 05:58 AM #1
    HomeIndoor is offline Member
    Join Date
    Nov 2008
    Posts
    64

    Question google orders not appearing in cart

    I have been getting the follow error on my google check out orders and at this point not sure why any more. I have entered gcCallback.aspx info as needed. Please advise.

    We encountered an error trying to access your server at https://www.mysite.com/gcCallback.aspx -- the error we got is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderE xception: unable to find valid certification path to requested target



    <?xml version="1.0" encoding="UTF-8"?>
    <new-order-notification xmlns="http://checkout.google.com/schema/2" serial-number="xxxxxxxxxxxxxxx">
    <buyer-billing-address>
    <email>xxxxxxxxxxxxxxx</email>
    <company-name></company-name>
    <contact-name>xxxxxxxxxxxxxxx</contact-name>
    <phone>xxxxxxxxxxxxxxx</phone>
    <fax></fax>
    <address1>xxxxxxxxxxxxxxx</address1>
    <address2></address2>
    <country-code>US</country-code>
    <city>xxxxxxxxxxxxxxx</city>
    <region>xxxxxxxxxxxxxxx</region>
    <postal-code>xxxxxxxxxxxxxxx</postal-code>
    </buyer-billing-address>
    <timestamp>2010-04-15T20:33:52.744Z</timestamp>
    <google-order-number>xxxxxxxxxxxxxxx</google-order-number>
    <shopping-cart>
    <items>
    <item>
    <item-name>Delta T17T038 Lahara TempAssure 17T Series Valve Only Trim, Chrome</item-name>
    <item-description>Delta Faucet CompanyT17T038Shower Trim, Tub Trim &amp;amp;... - Color:Chrome</item-description>
    <unit-price currency="USD">156.87</unit-price>
    <quantity>1</quantity>
    </item>
    </items>
    <merchant-private-data>


    <CustomerInfo CustomerID="xxxxxxxxxxxxxxx" />


    </merchant-private-data>
    <cart-expiration>
    <good-until-date>2010-04-15T20:46:56.122Z</good-until-date>
    </cart-expiration>
    </shopping-cart>
    <order-adjustment>
    <merchant-calculation-successful>false</merchant-calculation-successful>
    <merchant-codes />
    <total-tax currency="USD">0.0</total-tax>
    <adjustment-total currency="USD">0.0</adjustment-total>
    </order-adjustment>
    <buyer-id>xxxxxxxxxxxxxxx</buyer-id>
    <buyer-shipping-address>
    <email>xxxxxxxxxxxxxxx</email>
    <company-name></company-name>
    <contact-name>xxxxxxxxxxxxxxx</contact-name>
    <phone></phone>
    <fax></fax>
    <address1>xxxxxxxxxxxxxxx</address1>
    <address2></address2>
    <country-code>US</country-code>
    <city>xxxxxxxxxxxxxxx</city>
    <region>xxxxxxxxxxxxxxx</region>
    <postal-code>xxxxxxxxxxxxxxx</postal-code>
    </buyer-shipping-address>
    <buyer-marketing-preferences>
    <email-allowed>false</email-allowed>
    </buyer-marketing-preferences>
    <order-total currency="USD">156.87</order-total>
    <fulfillment-order-state>NEW</fulfillment-order-state>
    <financial-order-state>REVIEWING</financial-order-state>
    </new-order-notification>
  2. 04-16-2010, 06:32 AM #2
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
    Join Date
    Mar 2007
    Location
    Ashland, OR
    Posts
    2,390

    Default

    'PKIX path building failed' means that either your site doesn't have an SSL cert installed, or the one you have isn't on the list of Google's approved Certificate Authorities - https://support.aspdotnetstorefront....barticleid=227

    Note that if you have a Go Daddy certificate, the install directions they provide must be followed exactly or you'll get this error, even though everything seems fine with the cert. This is because Go Daddy certs work a little differently than most. See here for directions.
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