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Thread: Invalid state/province and country shipping address

  1. 04-06-2010, 10:08 AM #1
    DENT is offline Member
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    Default Invalid state/province and country shipping address

    I have chosen both the correct Province and Country, yet I get this message:


    On the shipping options page I get the message:

    "You have selected an invalid state/province and country shipping address combination, or no shipping methods were found for your shipping address destination. Please contact us for assistance!)"

    This prevents me from choosing a shipping option ofcourse.


    What exactly is the logic that ASPDNSF uses to produce this message?

    Does it look at the zip/postal code?
  2. 04-06-2010, 10:21 AM #2
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
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    Default

    What version are you on? If it's 8.0.1.2, please contact support and we can send you a fix for that issue.

    If it's an earlier version, what shipping calculation method are you using?
    ECommerce Shopping Cart
  3. 04-06-2010, 10:29 AM #3
    DENT is offline Member
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    Default

    I am using version 8.0.1.2
  4. 04-06-2010, 10:30 AM #4
    DENT is offline Member
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    Default

    "Use Real Time Rates" is selected.
  5. 04-06-2010, 07:20 PM #5
    ASPAlfred is offline Senior Member
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    Default

    Please contact support if you are on ML 8.0.1.2, as Scott said. Thanks
  6. 05-16-2011, 12:50 PM #6
    brightspectrum is offline Member
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    Is this a bug in 8.0.1.2? I'm getting this issue but only when a specific item is in the cart by itself. Once other items are added to the cart it works fine. Is this bug fixed with 8.0.1.2?
    Chidozie Bright
    Bright Spectrum Inc
    Bright Ideas. Creative Solutions