Thread: product will not display if default variant is sold out?

hi,
having a issue with the default variant being out of stock causing category view "results" to not display the product at all, even if other variants (that are not default) are in stock.

so for example,
we have sizes set as variants, so for example:

product: raiders shirt
variant1: MED (default variant - stock 0)
variant2: LARGE ( in stock 2)
variant3: XL (in stock 2)

when we view the category page search results on the front end, if variant 1 is sold out, nothing displays! and hence, our stock sits on the shelves! (FYI we're using entity.gridwithprices.xml.config)

this is a big deal, because it means that when 1 size is sold out, nothing gets displayed even though other variants are in stock! is there any way to turn this behavior off so that the in stock variants get the main product to show up in the CATEGORY results?

this does not appear to happen with general "search box" searches.

looked all over manual/app configs/ and board and could not find anyone else with this problem.

thanks!

That is the standard behavior if you have HideProductsWithLessThanThisInventoryLevel set. That's because the default variant's information is used all over the place on the site - the search page, shopping cart page, entity pages, etc. You don't want to have customers see one thing (say a price on the search page) then click the product and find something different entirely because that variant is actually sold out and is hidden.

I have the same issue, did you ever find a word around for this?

I have the same issue, did you ever find a work around for this?

We are having a similar problem while testing a 7.x ML to 9.x ML upgrade...

Upsell items do not show on product pages if the inventory is 0 or less.
These AppConfigs have no affect;
Inventory.LimitCartToQuantityOnHand (= false)
HideProductsWithLessThanThisInventoryLevel (= false)

Modify some stored procedures such as the getproducts and xml packages and you can fix this. We have 5 websites selling vitamins / clothes e.t.c. that display products if ANY variant is in stock, but informs the customer which of the variants are available.