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Thread: Can't login after upgrade?

  1. #1
    Tek7 is offline Senior Member
    Join Date
    May 2006
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    137

    Default Can't login after upgrade?

    I upgraded from 6 to 8 and ran the db queries. Now I can log in. I even tried having it sent to me and it still won't work. What gives?

  2. #2
    John Reasons is offline Senior Member
    Join Date
    Oct 2009
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    Could you check to make sure the user is has the value of isregistered = 1 in the db customer table.

  3. #3
    Tek7 is offline Senior Member
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    May 2006
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    Default

    Yes, isregistered is set to 1. I can see that the encrypted password is now different then in my working version 6 of the cart and there is also now a salt key.
    But what did my password change to?

  4. #4
    DanV's Avatar
    DanV is offline Ursus arctos horribilis
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    Apr 2006
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    1,568

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    Did you remember to set the encrypt key in your web.config file to exactly 100% match the encrypt key on your V6 site? That is used to decrypt the old passwords prior to them being converted to the new hashed format. If that does not match 100% the first time your site loads, your passwords will not convert properly.

  5. #5
    Tek7 is offline Senior Member
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    May 2006
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    That was it. Thank you Dan!