Thread: Some Products Not showing up on webiste

I have some products not showing up on the website, but its in the the admin site. The funny thing is that its not that showing up on the webdsite until I manually click on the item in the admin tool. Why is that?

This might of happened when I tried to restore a new db to the production site.

Common things to check:

• The products are marked as published
• The products have variants
• The variants have inventory
• The variants are marked as published

All the items to check are confirmed. All I do is physically click on the item on the left hand navigation in web admin tool then it will appear on the site.

I thought it might of been the 0 price, but some of my 0 price products are showing up.

k. you'll have to send into support then so we can take a look. thx.

Has anyone encountered this issue?

only case I know of if those products are not published, or the start date is in the future, or they are not mapped to any category or dept, then they will not appear

if you are using customer level filtering, that could affect this also.

That's why we said send into support, as there are literally 10-20 items that have to be reviewed to figure this kind of issue out.