Thread: Registering the unregisterd

Hi,
We've set up our storefront for customers to request quotes - no payment and mostly unregistered customers. We use the request to make final quote, email and call back and process order outside of storefront.

For purchasing customers, we'd like to go into the storefront and change the unregistered customer to registered. Is this possible?

Thanks
Franklin

You'll need to update the customer's record in the DB to have IsRegistered=1 (You can't do this through the admin site, need to edit the DB). Then make sure that the customer has an email address and go into the admin site and force reset their password. The customer will get a temporary password they can use to log in and set a new one.

Actually, you can just set the "Registered CheckBox" in the customer admin edit panel (search by email). then click save. Make sure they do have a pwd also yes.

A registered customer should have both an email and a password set (obviously). They should also be "over 13" checked (that one is a federal requirement in the US)

Is this a V9 thing or something that you turn on in AppConfig?

When in the site as SuperAdmin, I've never seen the "Customer Is Registered: " be modifiable. Always shows as a label of Yes or No.

I am on 7.1 and I don't see the Customer Is Registered as editable. Anything else I need to do to make that possible?

Thanks
Franklin

As mike suggested the next way to change it would be the direct sql update of the customer records. You would need to make sure that only one record exists for the email address and set their isregistered = 1

Thanks everyone!