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Thread: Paypal not updating site with completed orders

  1. 02-12-2010, 08:24 AM #1
    danaj is offline Member
    Join Date
    Mar 2007
    Posts
    32

    Default Paypal not updating site with completed orders

    It looks like starting February 7th, orders paid via Paypal are NOT being updated as new orders on my website even though the customer did complete payment through Paypal.

    Any ideas on what to do?
  2. 02-12-2010, 11:26 AM #2
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
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    Mar 2007
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    Ashland, OR
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    2,390

    Default

    Check your PayPal account for errors, there may be some kind of communication/routing issue that's preventing them from sending customers back to the site and notifying the store of the order. You might also want to look into turning on IPN as it's usually more reliable for notifications.
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