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Thread: goofy downloadable products questions

  1. 02-11-2010, 06:05 AM #1
    cartuser is offline Junior Member
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    Default goofy downloadable products questions

    We have an app pool that runs the shopping cart in a sub-folder under the main domain (maindomain.com/shopping/)

    The manual for the downloadable products has a visual example of simply putting the filename in the folder


    But the instructions say
    3 - Specify the product download file in the 'Download Location'. This field should contain either the full path from the root of the site to the download file (ex: download/song.mp3), or a full URL.
    So do we consider the root of the site to be the app pool the site is in (meaning we put in a path of "download/song.mp3") or is it the full root to the domain ("maindomain.com/shopping/download/song.mp3")?

    (Also you can see that the image and instructions don't match)

    Last, are there file type restrictions/issues? We have a very large JPEG that didn't move to the orderdownloads folder (we're troubleshooting the path issue as part of this).
  2. 02-17-2010, 07:59 AM #2
    cartuser is offline Junior Member
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    Default

    bump.

    Still having issues.

    What's the path?
  3. 02-17-2010, 08:50 AM #3
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
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    Default

    You can either:

    1. Specify a full URL, and the customer will be sent that link for the download link.
    2. Specify a local file path from the root of your site, which will be appended to your site URL and sent to the customer (ie 'songname.mp3' will become http://www.yoursite.com/songname.mp3)
    3. Specify /download/filename.jpg. With this path (only), a copy of the file will be made in the orderdownloads/order#_customerID folder. So '/download/songname.mp3' would become http://www.yoursite.com/orderdownloa...3/songname.mp3
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