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Thread: getting 'refused.htm' page

  1. 02-09-2010, 07:07 AM #1
    kenbae1017 is offline Junior Member
    Join Date
    Feb 2010
    Posts
    1

    Default getting 'refused.htm' page

    Every time I try to enter the site, I'm redirected to the ../refused.htm page. I checked the server SSL installation, but there was nothing wrong with that. What could this be? Other users are able to see it fine, but I'm the only one that is having this issue.

    Can you someone kindly show me how to fix this issue?

    Thank you in advance.
  2. 02-09-2010, 07:25 AM #2
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
    Join Date
    Mar 2007
    Location
    Ashland, OR
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    2,390

    Default

    Sounds like you managed to ban yourself by mistake. If you Nuke & Ban a customer account you created from your machine, or mark an order you placed as fraudulent you can do that.

    Just find your IP address in the RestrictedIP table in the database and remove that row and you should be good.
    Last edited by George the Great; 02-09-2010 at 08:11 AM.
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