Important Notice from AspDotNetStorefront
It is with dismay that we report that we have been forced, through the action of hackers, to shut off write-access to this forum. We are keen to leave the wealth of material available to you for research. We have opened a new forum from which our community of users can seek help, support and advice from us and from each other. To post a new question to our community, please visit: http://forums.vortx.com
Results 1 to 2 of 2

Thread: When gift cards are actually created

  1. 01-15-2010, 03:08 PM #1
    tom.hundley is offline Junior Member
    Join Date
    Nov 2009
    Posts
    11

    Default When gift cards are actually created

    Hi.

    I am using ML v 8.0.1.2.

    I've noticed that give cards are actually being created in the db w/o serial numbers when the customer gets to step four: Payment Info, not when the order is finalized. This occurs for all types: Email, Physical, and Certificate. After funds are collection serial numbers are generated for Email types.

    My question is why these are created at the payment info page instead of after the order is approved? Customers could be called away at the point for whatever reason and then the card is just sitting the in the db not being used.

    I guess this is okay because serials aren't created until it matters, but am I missing some easy logic here? What's the thought behind this... I'd just like to be able to explain it to my customers!

    Thanks!!
    Tom Hundley

    Elegant Software Solutions, LLC
    Managing Consultant
    http://www.elegantsoftwaresolutions.com
    http://www.totalcarewebsites.com
  2. 03-15-2010, 12:12 PM #2
    Mike The Last Boyscout is offline User
    Join Date
    Nov 2008
    Posts
    254

    Default

    We do that as a safety measure for those merchants that use AUTH only, so that the customer cannot go through checkout and immediately use the gift card (before the order was CAPTURED) just in case the funds are not available or something along those lines.