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Thread: 3d Secure Status Question

  1. 01-13-2010, 04:05 AM #1
    skidders is offline Junior Member
    Join Date
    Jul 2009
    Posts
    5

    Default 3d Secure Status Question

    Hi all - We use SagePay and have an issue that we need help with please.
    We have occasions where a customer makes a purchase which is successful on Sagepay (albeit that it shows the 3d Secure status=error) but shows as a "Failed Transaction in the ASPdotNetstorfront back-end.
    Our version is: ML 8.0.1.2/8.0.1.2

    See here the Transaction result report...

    [VPSProtocol=2.22
    Status=OK
    StatusDetail=0000 : The Authorisation was Successful.
    VPSTxId={E38397F5-F7DD-5C22-7A63-2D734B50A7E5}
    SecurityKey=KNBJNGFPTN
    TxAuthNo=225405807
    AVSCV2=SECURITY CODE MATCH ONLY
    AddressResult=NOTCHECKED
    PostCodeResult=NOTCHECKED
    CV2Result=MATCHED
    3DSecureStatus=ERROR

    Any help would be appreciated please.
    Cheers
    Skidders
  2. 01-13-2010, 07:33 PM #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    Does the result below you've pasted was from the gateway's end? Could you send us the transaction response under the Failed Transaction in the admin as well?