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Thread: Shipping Question

  1. 01-11-2010, 10:42 AM #1
    TomWelch is offline Member
    Join Date
    Sep 2009
    Posts
    32

    Default Shipping Question

    Hello all! I am getting an error with my rtshipping. I added a shipper to do drop shipping. I am in the testing phase and i keep getting the following error:

    (You have selected an invalid state/province and country shipping address combination, or no shipping methods were found for your shipping address destination. Please contact us for assistance!)

    I added the shipping method and have verified that the destination address is

    The corresponding destination xml is:

    ><City>POWDER SPRINGS</City><State>GA</State><PostalCode>30127</PostalCode><Country>US</Country><

    The output is:

    <roottag_justaddedfordisplayonthispage><UPSRespons e></UPSResponse><CERASISResponse>

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

    <html xmlns="http://www.w3.org/1999/xhtml" >
    <head><title>

    </title></head>
    <body>
    <form name="form1" method="post" action="uhoh.aspx?aspxerrorpath=%2fwebservices%2fx ml%2frateshipment.aspx" id="form1">
    <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="/wEPDwUJOTczNTMyNjI5ZGQG2/uEakcw7Ji0xxFRIWL7Fm3q3A==" />

    <div>
    <span id="Label1" class="RedAlert">There was error, we are not that good at coding!</span>
    </div>
    </form>
    </body>
    </html>
    </CERASISResponse></roottag_justaddedfordisplayonthispage>


    Any idea what to do with this? I'm at a wall with this and could use a nudge!

    Thanks! -Tom
  2. 01-11-2010, 10:55 AM #2
    George the Great is offline Senior Member
    Join Date
    Nov 2006
    Location
    Cleveland, OH
    Posts
    1,792

    Default

    It looks like the RTShipping class has been customized to add Cerasis real time shipping. The error message you are getting is a direct result of that integration; no shipping methods are being returned and AspDotNetStorefront has no shipping method to fall back on so the error message is being displayed. You'll have to check (or have the developer that did this for you check) that the parameters being sent to Cerasis are correct in order to retrieve rates from them. I'd also rethink the error message in your custom uhoh.aspx page (if possible...I can't tell if that is your page or their page from what you've provided here)...
    <span id="Label1" class="RedAlert">There was error, we are not that good at coding!</span>
    as a customer if I saw that particular error message I'd consider not returning.
    <a href="http://www.aspdotnetstorefront.com">Shopping Cart Software</a>
  3. 01-11-2010, 11:19 AM #3
    TomWelch is offline Member
    Join Date
    Sep 2009
    Posts
    32

    Default error

    Thanks for the quick reply! I'll check it out. Btw that error message is unedited. I have no idea where that came from if not aspdnsf. I'm the only developer on the project and I didn't put it there. But I'll definately change it though. Thanks for the heads-up.

    -Tom