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Thread: RAD Chart

  1. 01-07-2010, 11:13 AM #1
    dsi2 is offline Junior Member
    Join Date
    Sep 2009
    Posts
    17

    Default RAD Chart

    When I try to switch to the graphical chart view in the admin control panel, I get the following error message:

    Error loading radchart image. Can anyone help with this? I've unsuccessfully tried troubleshooting using the following references:

    http://www.telerik.com/help/aspnet-a...ionserver.html

    http://www.telerik.com/community/for...art-image.aspx
  2. 01-07-2010, 01:00 PM #2
    George the Great is offline Senior Member
    Join Date
    Nov 2006
    Location
    Cleveland, OH
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    1,792

    Default

    Which version of AspDotNetStorefront are you running? Have you already installed the license key and correctly removed the Unlicensed message from the site?
    <a href="http://www.aspdotnetstorefront.com">Shopping Cart Software</a>
  3. 01-07-2010, 01:21 PM #3
    dsi2 is offline Junior Member
    Join Date
    Sep 2009
    Posts
    17

    Default

    We are using version 8.0.0.
    The license message disappeared after we installed the license key, however, there are other times when the "unlicensed" error message still shows up briefly. For example, when we are logged into the Admin/Control area, if we try to insert an image into a Topic page, the "unlicensed" error shows up for about 3-5 seconds and then disappears.

    Any ideas?
  4. 01-07-2010, 04:22 PM #4
    Jao is offline Senior Member
    Join Date
    Oct 2008
    Posts
    1,132

    Default

    It would be best to clear out C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temp orary ASP.NET Files to reload the assemblies. Please also make sure that the ASP.NET Process Account or Network Service has a write/read/modify permission to the {root}/images...