Thread: Crazy Google Conversion Tracking Code

Quick question about Google Conversion Code (the RAD editor is automatically changing the code)...
I am attempting to paste the google conversion tracking code (as provided by the ASPDNSF manual) into the GoogleTrackingCode topic editor. The code is as follows:

<!-- Google Conversion Code -->
<script language="JavaScript">
google_conversion_id = 1071929439;
google_conversion_language = "en_US";
google_conversion_format = "2";
google_conversion_color = "ffffff";
if (Total_Cost) { google_conversion_value = Total_Cost; } google_conversion_label = "Purchase";
</script>
<script language="JavaScript" src="https://www.googleadservices.com/pagead/conversion.js">
</script>
<noscript>
<img height="1" width="1" border="0" src="https://www.googleadservices.com/pagead/conversion/1071929439/?value=Total_Cost&label=Purchase&script=0"/>
</noscript>


But.... once I save changes, the editor immediately (and automatically) changes to the code to the following... scripting is enabled in the RAD editor. Is this OK? Or is there something I'm missing? Any ideas?


<!-- Google Conversion Code -->
<script language=JavaScript>
google_conversion_id = 1071929439;
google_conversion_language = "en_US";
google_conversion_format = "2";
google_conversion_color = "ffffff";
if (Total_Cost) { google_conversion_value = Total_Cost; } google_conversion_label = "Purchase";
</script>

<script language=JavaScript src="https://www.googleadservices.com/pagead/conversion.js">
</script>
<noscript></noscript><iframe height=26 marginHeight=0 src="https://www.googleadservices.com/pagead/conversion/1071929439/?random=1262801508713&amp;cv=6&amp;fst=12628015087 13&amp;num=1&amp;fmt=2&amp;bg=ffffff&amp;hl=en&amp ;gl=US&amp;guid=ON&amp;u_h=1080&amp;u_w=1920&amp;u _ah=1080&amp;u_aw=1920&amp;u_cd=32&amp;u_his=16&am p;u_tz=-300&amp;u_nplug=0&amp;u_nmime=0" frameBorder=0 width=200 allowTransparency name=google_conversion_frame marginWidth=0 scrolling=no><img height="1" width="1" border="0" src="https://www.googleadservices.com/pagead/conversion/1071929439/?frame=0&random=1262801508713&cv=6&fst=12628015087 13&num=1&fmt=2&bg=ffffff&hl=en&gl=US&guid=ON&u_h=1 080&u_w=1920&u_ah=1080&u_aw=1920&u_cd=32&u_his=16& u_tz=-300&u_nplug=0&u_nmime=0" /></iframe>

Are you pasting in Design mode, or HTML mode? Try pasting it in in HTML mode, or temporarily disable the HTML editor so that you can paste it in in plain text.

Wow, George, that was fast!
Actually, I should have mentioned it, but I am pasting in the HTML mode. When I click back to the design mode, I see the "google site stats" image, which at least, seems correct.
I have also disabled the html editor app, then pasted the code, then turned the html editor back on. However, the extended code still appears when I return to the topic. Storefront version is ML 7.1.0.0

Well, as far as I can see it (comment is accepted), that won't pose any problem at all. Google will only check the <SCRIPT></SCRIPT> tag.

When I update the GoogleTrackingCode topic after adding in all of the script and noscript code, the editor kills all of the <script> code and leaves the <noscript> code. If I disable the html editor and add as text, it will save and remain. Until I turn the html editor back on and go back to the GoogleTrackingCode topic, at which point all of the <script> code is gone again.

Make sure you allow scripts in topics.

Hi Guys,

I have tried the following, and it doesn't appear to work in the "GoogleTrackingCode" topic, analytics works fine... but this one has yet to produce a conversion for over a month... can you take a gander to see if I have screwed something up? We are using ML version 8.x

(I replaced our real conversion id with * in the sample below)


<!--RADEDITORSAVEDTAG_script language=JavaScript>
google_conversion_id = *******704;
google_conversion_language = "en_US";
google_conversion_format = "2";
google_conversion_color = "ffffff";
if ((!ORDERTOTAL!)) { google_conversion_value = (!ORDERTOTAL!); } google_conversion_label = "Purchase";
</script-->

<!--RADEDITORSAVEDTAG_script language="JavaScript" src="https://www.googleadservices.com/pagead/conversion.js">
</script-->
<!--RADEDITORSAVEDTAG_noscript>
<img height="1" width="1" border="0" src="https://www.googleadservices.com/pagead/conversion/*******704/?value=(!ORDERTOTAL!)&label=Purchase&script=0"/>
</noscript-->

We may need to take a look at this in support. please submit a ticket, also please provide the full version information e.g. (8.0.1.2 C# or VB)

Originally Posted by usascholar

Hi Guys,

I have tried the following, and it doesn't appear to work in the "GoogleTrackingCode" topic, analytics works fine... but this one has yet to produce a conversion for over a month... can you take a gander to see if I have screwed something up? We are using ML version 8.x

I've been having the same problem, my analytics are fine, but I've yet to have received a single conversion number.

Love to hear what you find out.

I think there's a lot of confusion here (partially our fault I'm afraid, the 8.x manual had a little bit of info that was carried over from 7.x that shouldn't have been). Here's the deal:

Our Google integration has 2 parts:

- Analytics: A little snippet of tracking code is inserted onto every page that just tells Google where customers go on your site. This is enabled by the first 2 steps on this page.

- Conversion Tracking: This adds extra code to the orderconfirmation page (only) that sends Google some info about the transaction. This is enabled with the steps in the 3rd section of this page.

The 2nd part is optional, it doesn't have to be used just to use basic Analytics. A lot of people will have other tracking code that they want to use instead. That is what goes in the GoogleTrackingCode topic (ignore the name, this'll work for almost any tracking code), as explained here.

Hope that helps a bit.

edlicious,

Did you have work done by Missako? I am trying to figure out why GoogletrackingCode is not working (or who screwed it up).

Googletrackingcode is not optional for us, we require it to work properly. And... so far it has yet to work for us.

I tried to use this as well and it doesn't work. I couldn't even find the RadControls\Editor\ConfigFile.xml file it says to update

using ML 9.0.xxxx

GC isn't working in 9.0.1.2 unfortunately, that's a known issue. It's fixed in the build we're working on locally, that'll be included in the 9.0.1.3 update that should be out early next week.

As for the configfile, the RAD editor is no longer managed that way. Telerik deprecated the old usage so that's added to pages as a control now, and all of the attributes are set there. If you need to allow scripts in the editor now, you'll have to open the page the editor is used on (for example topics.aspx) and find where the RadEditor control and add the AllowScripts="true" attribute:

Code:

<tcontrol:RadEditor runat="server" RadControlsDir="rad" id="radDescription">
<ImageManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<DocumentManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<FlashManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<MediaManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<SilverlightManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<TemplateManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />

....would become

<tcontrol:RadEditor runat="server" AllowScripts="true" RadControlsDir="rad" id="radDescription">
<ImageManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<DocumentManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<FlashManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<MediaManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<SilverlightManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />
<TemplateManager UploadPaths="~/Images" ViewPaths="~/Images" DeletePaths="~/Images" />