Thread: Customer Editing Billing Address

We have customers who already have a PO address setup for billing. If they attempt to change this to a different PO billing address they get the following error.

Some errors occured trying to update your address. Please correct them and try again.

• P.O. Box ship-to addresses are not supported. Please enter a full street residential or commercial address. Thanks

Ive duplicated this, why does updating billing think it is updating shipping?

Im on 8.0.1.2

What's the value of the AppConfig: DisallowShippingToPOBoxes and AppConfig: AllowShipToDifferentThanBillTo?

DisallowShippingToPOBoxes was true, ive now set it to false to get around this issue

AllowShipToDifferentThanBillTo is true

I should clarify, entering a PO for a billing address as brand new works fine. The issue is only when a customer with a PO billing address tries to change that address to a different PO.

If Appconfig: DisallowShippingToPOBoxes is true, the warnings you're getting is the expected behavior. If there has been existing PO box addresses in that particular customer, he/she might have done it just before you turn on that appconfig. If you're not really restricting PO box address, then you should turn that off.

The addresses that are in with a PO were brought in using WSI during initial setup.

Im very puzzled though as to why this would be expected behavor, the appconfig is DisallowSHIPPINGToPo ... it would be very realistic to have billing PO but not want to allow shipping to a PO. In addition, changing the Billing Address should never ever give an error referencing the Shipping Address ... that is very confusing.

That's only happening upon editing an existing billing PO box address, right? Open up your EditAddress.aspx.cs file.

From ValidateAddress1() method, change these lines:

Code:

String Adr1 = txtAddress1.Text;
Adr1 = Adr1.Replace(" ", "").Trim().Replace(".", "");
bool IsPOBoxAddress = (Adr1.StartsWith("pobox", StringComparison.InvariantCultureIgnoreCase) || Adr1.StartsWith("box", StringComparison.InvariantCultureIgnoreCase) || Adr1.IndexOf("postoffice") != -1);
bool RejectDueToPOBoxAddress = (IsPOBoxAddress && AppLogic.AppConfigBool("DisallowShippingToPOBoxes")); // undocumented feature 
args.IsValid = !RejectDueToPOBoxAddress;

to:

Code:

bool AllowShipToDifferentThanBillTo = false;
AllowShipToDifferentThanBillTo = AppLogic.AppConfigBool("AllowShipToDifferentThanBillTo") && !AppLogic.AppConfigBool("SkipShippingOnCheckout");

if (!AllowShipToDifferentThanBillTo)
   {
     String Adr1 = txtAddress1.Text;
     Adr1 = Adr1.Replace(" ", "").Trim().Replace(".", "");
     bool IsPOBoxAddress = (Adr1.StartsWith("pobox", StringComparison.InvariantCultureIgnoreCase) || Adr1.StartsWith("box", StringComparison.InvariantCultureIgnoreCase) || Adr1.IndexOf("postoffice") != -1);
      bool RejectDueToPOBoxAddress = (IsPOBoxAddress && AppLogic.AppConfigBool("DisallowShippingToPOBoxes")); // undocumented feature 
      args.IsValid = !RejectDueToPOBoxAddress;
     }

As always, make a backup first before doing any changes.

Yep, only when editing an existing po box address.

Ill give your code a shot, thanks!!

Worked perfectly Alfred, thanks again!

Just as a follow up on this old thread. A change has to take place in two places so that it will also work when a user is making an update to their account on the selectaddress.aspx page. So you must also do the following.

On the selectaddress.aspx.cs change this

Code:

private bool ValidateAddress(string address)
        {
            address = address.Replace(" ", "").Trim().Replace(".", "");
            bool IsPOBoxAddress = (address.StartsWith("pobox", StringComparison.InvariantCultureIgnoreCase) || address.StartsWith("box", StringComparison.InvariantCultureIgnoreCase) || address.IndexOf("postoffice") != -1);
            bool RejectDueToPOBoxAddress = (IsPOBoxAddress && AppLogic.AppConfigBool("DisallowShippingToPOBoxes")); // undocumented feature

            return RejectDueToPOBoxAddress;
        }

To this:

Code:

private bool ValidateAddress(string address)
        {
            bool AllowShipToDifferentThanBillTo = false;
            bool RejectDueToPOBoxAddress = false;
            AllowShipToDifferentThanBillTo = AppLogic.AppConfigBool("AllowShipToDifferentThanBillTo") && !AppLogic.AppConfigBool("SkipShippingOnCheckout");

            if (!AllowShipToDifferentThanBillTo)
            {
                address = address.Replace(" ", "").Trim().Replace(".", "");
                bool IsPOBoxAddress = (address.StartsWith("pobox", StringComparison.InvariantCultureIgnoreCase) || address.StartsWith("box", StringComparison.InvariantCultureIgnoreCase) || address.IndexOf("postoffice") != -1);
                RejectDueToPOBoxAddress = (IsPOBoxAddress && AppLogic.AppConfigBool("DisallowShippingToPOBoxes")); // undocumented feature 
            }
           
            return RejectDueToPOBoxAddress;
        }