Important Notice from AspDotNetStorefront
It is with dismay that we report that we have been forced, through the action of hackers, to shut off write-access to this forum. We are keen to leave the wealth of material available to you for research. We have opened a new forum from which our community of users can seek help, support and advice from us and from each other. To post a new question to our community, please visit: http://forums.vortx.com
Results 1 to 9 of 9

Thread: Question about uploading products via excel upload

  1. #1
    pyrate is offline Member
    Join Date
    Sep 2009
    Location
    Lake Madison -SD
    Posts
    97

    Default Question about uploading products via excel upload

    When i try to upload my product list i get an error.

    ERROR: File Uploaded Error:
    Exception=Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index

    then i would only try 300 and it would work then i would try 300 more and i would get the same error?

    any ideas?

    i have a product list of 2000.

    Thanks!

  2. #2
    George the Great is offline Senior Member
    Join Date
    Nov 2006
    Location
    Cleveland, OH
    Posts
    1,792

    Default

    Any chance that one of the items in rows 301-600 is missing a required field, or has invalid data in one of the required fields? Sounds like something in the second batch of products you are trying to upload has some invalid data in it somewhere.
    <a href="http://www.aspdotnetstorefront.com">Shopping Cart Software</a>

  3. #3
    pyrate is offline Member
    Join Date
    Sep 2009
    Location
    Lake Madison -SD
    Posts
    97

    Default

    It seems all of the required fields are filled correctly.

    is there a limit on how much you can upload at one time? would i be able to do the whole 2000 once i fix the mistake?

  4. #4
    George the Great is offline Senior Member
    Join Date
    Nov 2006
    Location
    Cleveland, OH
    Posts
    1,792

    Default

    The only real limits are imposed on file-size and you'll be limited by the physical resources you have available to you. You won't be able to upload anything over 4 mb...and depending on the resources at your disposal 2 mb might be pushing it. Also, depending on your environment, sql may timeout depending on the number of records that have to be created, but typically you don't see that until the upper tens-of-thousands range and even then you'll see sql timeout errors instead of what you're seeing.

    Which version of AspDotNetStorefront are you running?
    <a href="http://www.aspdotnetstorefront.com">Shopping Cart Software</a>

  5. #5
    pyrate is offline Member
    Join Date
    Sep 2009
    Location
    Lake Madison -SD
    Posts
    97

    Default

    Version (Code/DB): AspDotNetStorefront ML 8.0.1.2/8.0.1.2


    i just tried to import some that worked before and it gave me the same error.

  6. #6
    George the Great is offline Senior Member
    Join Date
    Nov 2006
    Location
    Cleveland, OH
    Posts
    1,792

    Default

    Can you attach your excel file (.zipped up), or if you'd rather not post send to support?
    <a href="http://www.aspdotnetstorefront.com">Shopping Cart Software</a>

  7. #7
    pyrate is offline Member
    Join Date
    Sep 2009
    Location
    Lake Madison -SD
    Posts
    97

    Default

    It's attached, its wierd, the first 600 worked fine to upload and then we worked from the bottom too and it worked until 800 so the error in-between 600 and 800 i believe, i just can't figure it out
    Attached Files Attached Files

  8. #8
    George the Great is offline Senior Member
    Join Date
    Nov 2006
    Location
    Cleveland, OH
    Posts
    1,792

    Default

    Tracked it down There are several comments throughout the spreadsheet; 2 each in rows 788 and 872. Both rows have comments in columns R and AG. Once these are removed, the file imports successfully.
    <a href="http://www.aspdotnetstorefront.com">Shopping Cart Software</a>

  9. #9
    pyrate is offline Member
    Join Date
    Sep 2009
    Location
    Lake Madison -SD
    Posts
    97

    Default

    awesome thanks!