Thread: Editing Orders through Admin

When we edit Orders through the admin is it possible to not have the customer automatically emailed when it voids out the original order. Its seriously a huge headache dealing with these people emailing or calling asking why there order was voided.

If you have the source code, you could comment out the following line under the AspDotNetStorefrontGateways.Gateway.OrderManagemen t_DoVoid method:

Code:

AppLogic.SendMail("Order Was Voided", AppLogic.RunXmlPackage(AppLogic.AppConfig("XmlPackage.OrderCanceledEmail"), null, null, 1, "", "ordernumber=" + ord.OrderNumber.ToString(), false, false), true, AppLogic.AppConfig("MailMe_FromAddress"), AppLogic.AppConfig("MailMe_FromName"), c.EMail, c.FullName(), "", AppLogic.MailServer());

and that's it, Void Order email notification is no longer active...

thanks, i don't have source code though. any other ideas?

No other way to disable that without the source.

is there a way to at least change the email notification that gets sent to customers?

Yep. Open up the notification.ordercanceled.xml.config under XMLPACKAGES folder, you should be able to change it there.

What file contains the AspDotNetStorefrontGateways.Gateway.OrderManagemen t_DoVoid method?

You're only going to have that if you have the source code. AspDotNetStorefrontGateways project, Gateways class, OrderManagement_DoVoid method.