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Thread: How to Cancel Recurring Billing in Admin

  1. #1
    cbolton is offline Junior Member
    Join Date
    Dec 2009
    Posts
    2

    Default How to Cancel Recurring Billing in Admin

    We're probably just being obtuse, but how do we cancel (ie discontinue, not void/refund cc) recurring billings in the Admin interface? We're hoping to find something simple enough for a call center to handle.

    There is a nice interface for end-users, but I can't find anything similar in the admin interface.

    We are using version 8.012, with Authorize.NET ARB.

    Thank you.

  2. #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    You can do this in the admin under Orders -> Recurring Orders -> All Pending menu. There's a 'Stop Future Billing' button where you could click to stop a certain recurring order. See in reference in our manual.