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Thread: Customers Can't Add to Cart

  1. 11-10-2009, 07:32 AM #1
    jazzloft99 is offline Senior Member
    Join Date
    Feb 2008
    Posts
    202

    Default Customers Can't Add to Cart

    Very occasionally, I get a customer that says they can't add anything to their shopping cart. In fact, one of my computers has that issue. Is it a browser setting? What can I have my customers check if they have this issue?
  2. 11-10-2009, 04:11 PM #2
    Louie is offline Senior Member
    Join Date
    Oct 2008
    Posts
    126

    Default

    Is this happening to all of your customers? You may refer from this link https://support.aspdotnetstorefront....barticleid=254
  3. 11-10-2009, 04:20 PM #3
    jazzloft99 is offline Senior Member
    Join Date
    Feb 2008
    Posts
    202

    Default

    No, I only get it occassionally. Appears if they change computers or browsers, it works.
  4. 11-10-2009, 05:42 PM #4
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    Please submit a ticket to support and will take a look. Make sure to provide your site's url so we can try it out ourselves.