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Thread: New Customer Level Not Showing in Mapping

  1. 10-30-2009, 09:39 PM #1
    cksite is offline Senior Member
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    Default New Customer Level Not Showing in Mapping

    AspDotNetStorefront ML 8.0.1.2/8.0.1.2

    We have created a new customer level, but it doesn't show as an option on the product mapping tab. Anyone else having this issue?
  2. 10-31-2009, 09:01 AM #2
    Jao is offline Senior Member
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    Nope, I haven't heard this one before and you might be the only one having this issue. Could you tell us what are the exact steps you've taken prior to this unwanted behavior?
  3. 10-31-2009, 10:33 AM #3
    cksite is offline Senior Member
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    Sure:
    1. Created a new product
    2. Added 2 variants
    3. Went to Mapping on the new product
    4. Saw that only the 1 customer level "wholesale" was listed


    Prior to encrypting the database we did create some other levels and successfully mapped them as we experimented with different scenarios. We only had the 1 "Wholesale" level when we went live. Now were having this problem seeing new levels we create for mapping new products.
  4. 11-02-2009, 09:28 AM #4
    cksite is offline Senior Member
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    We figured something out.
    Changes to the customer levels list can only be made affective by going to the site configuration Wizard and turning web config encryption off.
    Once encryption is off, any customer levels deleted or added while encryption is on will then appear or disappear as expected under product mappings.