Thread: Anonymous checkout = no receipt on order confirmation page?

We have recently turned on anonymous checkout and just realized that anon. customers are not given the option to print a receipt on the order confirmation page. Is this by design? or a bug?

Which ever it is, how do I add the link to view the receipt?

Thanks,
David

Yes, it's not a bug but intentionally written. See {root}/XMLPackages/page.orderconfirmation.xml.config.

Code:

					<xsl:if test="aspdnsf:AppConfigBool('ForceSignoutOnOrderCompletion') = 'false' and /root/System/CustomerIsRegistered='true'">
                        <br /><br /><br />
                        <xsl:value-of select="aspdnsf:StringResource('orderconfirmation.aspx.16',$LocaleSetting)" disable-output-escaping="yes"/>
                        <img src="images/spacer.gif" width="5" height="1"/>
                        <a target="_blank" href="{$ReceiptURL}">
                            <xsl:value-of select="aspdnsf:StringResource('orderconfirmation.aspx.17',$LocaleSetting)" disable-output-escaping="yes"/>
                        </a>
                    </xsl:if>

The receipt should only be tied and viewed by a customer who has an account. Anonymous customer doesn't have an account. If you will remove the IF section, you'll see that the store will throw an exception...

Does this mean an anonymous user wont even get a receipt emailed to them?

Yes, this is by design, only registered customers can view their receipt online available as link on the last part of the checkout process
Anon customers will only be able to view the receipt via email. Provided you configured the MailMe* appconfigs accordingly.

Originally Posted by ASPDNSF Staff - Mark

Yes, this is by design, only registered customers can view their receipt online available as link on the last part of the checkout process
Anon customers will only be able to view the receipt via email. Provided you configured the MailMe* appconfigs accordingly.

It doesnt appear to work that way. When an anonymous customer, with an email address, completed their order they are not getting an email. Our registered customers do get an email. If I look in the admin for anonymous orders I see this

Code:

Receipt E-Mail Sent On: 	Not Sent

I can click "Send Receipt Email" but it seems this should happen automatically.