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Thread: Question about PayPal Standard checkout Orders being tracked

  1. 10-23-2009, 02:34 PM #1
    jcohn1131 is offline Member
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    Jan 2006
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    Default Question about PayPal Standard checkout Orders being tracked

    The Paypal standard payment gateway is used and I have set the AppConfig parameter PayPal.UseInstantNotification = true.

    But sometimes orders are processed by PalPal but are not available on the orders page in the admin website.

    This just happens sometimes and I have not been able to see any reason why this happens with some orders.

    Has anyone ran into this issue before and can they give any advise.
  2. 12-16-2009, 01:35 PM #2
    kdalal is offline Member
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    Aug 2009
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    We have same issue.I dont know but the order webt through and it shows on paypal account as approved but i could not find that order in our admin.
  3. 12-16-2009, 02:13 PM #3
    AspDotNetStorefront Staff - Scott's Avatar
    AspDotNetStorefront Staff - Scott is offline Administrator
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    Default

    Unfortunately, this will happen with IPN sometimes. It's a lot more reliable than the old 'send the customer back to the site' method of notification, but it's still not 100%.

    You can check your PayPal account, there's usually a log of failed IPN notification attempts. You'll see things like timeouts, temporary connection failures, etc.
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