Thread: Global error handler

Currently when we are testing our website locally, we do not get any email notifications of when asp.net exception is thrown or when we see an error page. However, the same code base uploaded to our live server would have email notifications coming whenever we see an error page.

Was wondering if anyone knows the cause of this and what appconfig value should we be looking at to toggle / change the email address of where the error logs should go?

Check all of the appconfigs in the EMAIL config group (select EMAIL from the Config Groups dropdown box on the appconfig edit page in the admin section). Make sure that the mail server, username, and password are correct, and make sure that the email addresses are correct so that someone will actually get the emails. Also make sure that the SendEMailOnApplicationError appconfig is set to true. The email will be delivered to the email address configured for the MailMe_ToAddress appconfig parameter and will be sent from the MailMe_FromAddress email address. You'll probably also want to check the mail server logs of the mail server that you are using to make sure that the email coming from the local copy of the site isn't being blocked. Also check any anti-virus/firewall/network protection/monitoring software that may be installed on the local machine to ensure it's not blocking the outbound traffic.

Hi George, the app config variable SendEMailOnApplicationError is not setup in our system by default. Can we add it? Also, is there any way to use a separate email address for order confirmations and errors? Our employees who process the orders do not to see all the errors.

I'm not finding a reference to the SendEMailOnApplicationError value in the code. Are you sure this will work.

Same question as above -- How do we setup a global "catch" of system errors.

Thanks!

The code for that is in a section of the source that you don't get access to, where our licensing is done. Just create that AppConfig and set it to true and you should be good.

I can confirm what Scott says will work. I tried it and am getting exception emails now.


Scott, do you know if we can put a comma delimited list of emails to have this and order emails sent to?

"Just create that AppConfig and set it to true and you should be good."

Under what category? MISC?
Can you not include this config in the update to latest sql script?

the SendEMailOnApplicationError not existing causes a null exception in the AppLogic.cs 10300,

Code:

public static String AppConfig(String paramName)
        {
            if (AppConfigTable[paramName] != null) <---------------
            {
                return AppConfigTable[paramName].ConfigValue;
            }
            else
            {
                return "";
            }
        }

You should create the SendEMailOnApplicationError AppConfig under the e-mail group, though it doesn't matter under what group it's created related to the issue you're havving, as the settings are keyed on their name.

Dusty
ASPDotNetStorefront Staff