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Thread: Multi-currency

  1. #1
    newtothis is offline Senior Member
    Join Date
    Mar 2009
    Posts
    200

    Default Multi-currency

    Hello,

    We previously had our website showing as multi-currencies...

    However we have now removed this, and only want to show GBP.

    Although we have unticked all the checkboxes for other currencies, so that we only show GBP now, on the website it shows the following:

    Currency:
    0 <--- this is where we previously had a drop down for all the available currencies, now it just shows '0'

    How can we get rid of this?

  2. #2
    George the Great is offline Senior Member
    Join Date
    Nov 2006
    Location
    Cleveland, OH
    Posts
    1,792

    Default

    Looking at the parser token code, the currency dropdown will only display when more than two currencies are published. However, there are several places that may cause the site to think multiple currencies are installed even when only one currency is published after multiple currencies have been installed.

    First, the currency doc is cached, so if you had multiple currencies installed and now only have one, you'll need to reset the cache in order to update the currencies. If you have caching turned on, you'll need to wait until the cache expires or turn caching off, then reset cache, then turn caching back on.

    Next, when you have multiple currencies enabled, the currency settings are also stored in the Customer record. You should make a backup of the database and then run a sql statement to update all customer records to have the correct currency setting:
    Code:
    update dbo.Customer set CurrencySetting='GBP'
    You'll also want to make sure that you have updated the Localization.StoreCurrency appconfig parameters to reflect the settings of the currency that you have published.
    Last edited by George the Great; 07-21-2009 at 06:54 PM.
    <a href="http://www.aspdotnetstorefront.com">Shopping Cart Software</a>

  3. #3
    newtothis is offline Senior Member
    Join Date
    Mar 2009
    Posts
    200

    Default

    Hello,

    I have tried all of these options, and still I am getting the Currency heading showing on the website.

    ANy other ideas??

  4. #4
    MelanieA is offline Junior Member
    Join Date
    Sep 2008
    Posts
    313

    Default

    It is possible that you are missing something with the configurations.

    Please submit ticket to support and one of our Support Engineers may assist you with this matter.

  5. #5
    logoscorp is offline Member
    Join Date
    Aug 2010
    Posts
    35

    Default working from Venezuel

    Greetings .... I'm working from Venezuela and I need that money to be used is the bolivar as I can do to change the currency symbol please i need your big help