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Thread: IE-8 Question

  1. 06-26-2009, 06:37 AM #1
    rcvjmv is offline Junior Member
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    Nov 2008
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    Default IE-8 Question

    I just got off the phone with a potential new customer using IE-8 that could not see the captcha image so I entered him through the admin site. He could then logon but when he tried to add items to the shopping cart it said his cart was empty. I used his account under IE-7 and all worked well. I was just wondering if anyone else has had experience with any IE-8 problems. I am using version 8.0
  2. 07-09-2009, 10:28 AM #2
    Ryan is offline Junior Member
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    We are looking into the issue.

    For now you can use IE 8 Compatibility view button to fix problems on some pages.
    Attached Images Attached Images  
  3. 07-12-2009, 07:25 AM #3
    chazandchaz is offline Member
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    I ran into this issue.

    However, most users don't know to hit the "compatibility button"

    You can force IE8 to use the "compatibility mode" by specifying a header in IIS.

    In IIS you can right click on the web site > properties > HTTP Headers > Add...

    The custom header name is X-UA-Compatible
    The custom header value is IE=EmulateIE7

    Click ok > ok.

    This will then force your site appear as it does in IE7 in IE8.

    Hope it helps.
  4. 07-13-2009, 01:52 PM #4
    DanV's Avatar
    DanV is offline Ursus arctos horribilis
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    Default

    Excellent information. We have not run into this in any of our compatibility testing, but will look into it for sure.

    Thanks,

    Dan
  5. 07-13-2009, 04:17 PM #5
    chazandchaz is offline Member
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    I had problems with css and layout. This was not a ADNSF issue because the skin had used custom css and html.

    This was just a band-aid we used until we could iron out all the issues.

    Enjoy!

    Chaz.
  6. 07-14-2009, 12:50 PM #6
    dauckland is offline Junior Member
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    Aug 2006
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    Colorado Springs
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    Default IE 8 login problem

    We just had the same problem crop up. It turns out that the problem occurs when customers use IE 8 and enter the store without using the www. at the beginning of the domain name. There is something to do with a cookie problem that ASPDN cannot reconcile www.ibsdirect.com with ibsdirect.com when the customer uses IE 8. Contact John Puttman [john@vortx.com] at Vortx for details.
    Dennis A
  7. 07-20-2009, 07:01 PM #7
    Richnyc30 is offline Senior Member
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    Mar 2009
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    340

    Default Vista IE8

    I could not see the Editor buttons (Bold, colors, and those buttons) in Product Desc. entry screen until I pressed the compatibility button. Couldn't find a setting in IE8 for this compatibility issue.