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Thread: XmlPackage Exception from notification.lostpassword.xml.config

  1. 05-09-2009, 12:41 AM #1
    weblingo is offline Member
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    Default XmlPackage Exception from notification.lostpassword.xml.config

    A customer followed the forgotten password link to email themselves a new password, but got this error which they emailed in:


    XmlPackage Exception: Exception=Last Trace Point=[]. Unable to translate Unicode character \uFFFD at index 724 to specified code page.

    System.ArgumentException: Last Trace Point=[]. Unable to translate Unicode character \uFFFD at index 724 to specified code page.

    at AspDotNetStorefrontCommon.XmlPackage2.TransformStr ing() in C:\filepath\ASPDNSFCommon\XmlPackage2.cs:line 643 at AspDotNetStorefrontCommon.AppLogic.RunXmlPackage(X mlPackage2 p, Parser UseParser, Customer ThisCustomer, Int32 SkinID, Boolean ReplaceTokens, Boolean WriteExceptionMessage) in C:\filepath\ASPDNSFCommon\AppLogic.cs:line 1289


    I'd really appreciate any help diagnosing this - thanks
  2. 05-09-2009, 10:49 AM #2
    ASPAlfred is offline Senior Member
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    Default

    Have a look at this KB
  3. 05-11-2009, 03:37 AM #3
    weblingo is offline Member
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    Default

    Thanks for the reply Alfred - I'll try changing the output encoding

    Would the characters of the auto-generated password be causing the problem? The notification.lostpassword.xml.config has been working fine for months
  4. 05-11-2009, 07:04 PM #4
    George the Great is offline Senior Member
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    Default

    Possibly...but the issue most likely started occurring a windows or security update on the server where your site is hosted.
    <a href="http://www.aspdotnetstorefront.com">Shopping Cart Software</a>
  5. 01-24-2013, 09:45 AM #5
    AspDotNetStorefront Staff - Erik is offline Senior Member
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    Default Unable to translate unicode character

    Quote Originally Posted by George the Great View Post
    Possibly...but the issue most likely started occurring a windows or security update on the server where your site is hosted.
    The link to the current manual page:

    http://manual.aspdotnetstorefront.co...character.aspx
    Erik Sutton
    AspDotNetStorefront Technical Support