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Thread: Default variant keeps changing?

  1. #1
    PiranhaGear is offline Junior Member
    Join Date
    Nov 2008
    Posts
    12

    Default Default variant keeps changing?

    We're running on v7.1.0.0 and the default variant doesn't seem to "stick"

    Perhaps we're trying to set it improperly?

    Go to the Products menu
    Select a particular item's "All variants" page
    Pick the variant by in the "Is Default Variant" radio button
    Click "Update Order and Default Variant"
    Reset cache

    At this point all looks good with the correct (new) default, but within a day (or two?) the default goes back to the "wrong one".

    We're not even sure why it picks THAT "wrong one" (seems like the first variant ever added, but not always?).

    How do we get the correct / new default variant to stay selected?

    Thanks

  2. #2
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    I don't see any known issue with this scenario. Please do a reset cache in the admin and try it again. Sometimes if you're changing something in the admin, the old value was stored in the cache specially if you're setting cachemenus=true in the appconfig.

  3. #3
    PiranhaGear is offline Junior Member
    Join Date
    Nov 2008
    Posts
    12

    Default

    We do have CacheMenus set to true, but this has been going on for about 1 1/2 years, so I don't think that's the issue(?)

    What else can we look at that might resolve it? Is there another AppConfig that affects this?

  4. #4
    ASPAlfred is offline Senior Member
    Join Date
    Nov 2007
    Posts
    2,244

    Default

    Looks like I replicated it on the same version you're on, but this was fixed in the latest build. Any chance for you to upgrade? If not, send this to support. thanks