Thread: Mailing Manager Question

I get the below message after 300+ successful messages sent. Any ideas?

SENDING LIVE TO:
xxx@hotmail.com...
done
SENDING LIVE TO:
aaa@sbcglobal.net...
Exception=Mail Error occurred - Exception=Failure sending mail.
Unable to read data from the transport connection: net_io_connectionclosed.

It looks like there was a failed connection during the process. Please do check this with your mail provider. Ask for their configuration and if they are blocking any domain.

I am on my own dedicated server, no blocks in place.

Who is your ISP, and what are the values of the MailMe_Server and MailMe_UseSSL AppConfigs? What is the domain (the part after the @) of the MailMe_User AppConfig? Leave the MailMe_Port AppConfig set to 25.

I am getting this same error message all of a sudden when the cart is trying to send customer receipts or emails to the admin to notify them of the order being placed.

Everything was working fine up until last week. I see the following error when I try to resend the receipt for an order from the admin for the cart:

Server Error in '/store' Application.
Mail Error occurred - Exception=Failure sending mail.<br />Unable to read data from the transport connection: net_io_connectionclosed.<br />

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentException: Mail Error occurred - Exception=Failure sending mail.<br />Unable to read data from the transport connection: net_io_connectionclosed.<br />

Source Error:

Line 269:
Line 270: If SubmitAction = "SENDRECEIPTEMAIL" Then
Line 271: Status = Gateway.OrderManagement_SendReceipt(ord, ThisCustomer.LocaleSetting)
Line 272: InitialTab = "General"
Line 273: End If


Source File: E:\Bailin\group-209_18_108_117\www\store\admin\orderframe.aspx.vb Line: 271

Stack Trace:

[ArgumentException: Mail Error occurred - Exception=Failure sending mail.<br />Unable to read data from the transport connection: net_io_connectionclosed.<br />]
AspDotNetStorefrontCommon.AppLogic.SendMail(String subject, String body, Boolean useHTML, String fromaddress, String fromname, String toaddress, String toname, String bccaddresses, String ReplyTo, String server) in D:\BlueLion\Work\MLVBDemo\ASPDNSFCommon\AppLogic.v b:7140
AspDotNetStorefrontCommon.AppLogic.SendMail(String subject, String body, Boolean useHTML, String fromaddress, String fromname, String toaddress, String toname, String bccaddresses, String server) in D:\BlueLion\Work\MLVBDemo\ASPDNSFCommon\AppLogic.v b:7099
AspDotNetStorefrontGateways.Gateway.OrderManagemen t_SendReceipt(Order ord, String ViewInLocaleSetting) in D:\BlueLion\Work\MLVBDemo\ASPDNSFGateways\Gateway. vb:2538
AspDotNetStorefrontAdmin.orderframe.Page_Load(Obje ct sender, EventArgs e) in E:\Bailin\group-209_18_108_117\www\store\admin\orderframe.aspx.vb: 271
System.Web.Util.CalliHelper.EventArgFunctionCaller (IntPtr fp, Object o, Object t, EventArgs e) +14
System.Web.Util.CalliEventHandlerDelegateProxy.Cal lback(Object sender, EventArgs e) +35
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +50
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627


Version Information: Microsoft .NET Framework Version:2.0.50727.3615; ASP.NET Version:2.0.50727.3614