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Thread: License Question

  1. 01-05-2009, 02:35 PM #1
    casavalridge is offline Junior Member
    Join Date
    Jan 2009
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    4

    Default License Question

    Hi

    Per the instructions located here I have:

    • Created a license key
    • Checked the domain to ensure that I spelled it correctly
    • uploaded the licx file to the images directory
    • ensured aspnet and system read permissions enabled
    • restarted iis and "touched" the web.config file


    I still can't get rid of the license prompt on my site. Are there any other known "gotchas" with licensing the product?
  2. 01-05-2009, 03:25 PM #2
    ASPDNSF Staff - Jon's Avatar
    ASPDNSF Staff - Jon is offline Senior Member
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    Sep 2004
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    11,419

    Default

    I can't address your specific situation, but in general, look at Admin > Help > About. It will display your license information. You'll see License Name/Version/Domain, and then Assembly Name/Version/Domain. They should match to get rid of the nag message.

    If you would like to troubleshoot this further, please submit a support ticket. Your individual licensing situation cannot be resolved in this public forum.
    Jon Wolthuis
  3. 01-05-2009, 04:37 PM #3
    casavalridge is offline Junior Member
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    Jan 2009
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    4

    Default Thanks

    No need, once I found the page I was able to troubleshoot and resolve from there. Thanks for the tip.