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Thread: Question about category browse loading

  1. 12-24-2008, 01:36 AM #1
    SteveVection is offline Junior Member
    Join Date
    Mar 2008
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    9

    Default Question about category browse loading

    After a number of category browses (4 or 5) the category page never loads and the w3wp.exe process is racking up lots of process time and using more and more memory. There is only one user on the system.

    We have an a - z menu of categories with sub-categories and then products underneath. It is when we are browsing the sub categories that we get the problem. However if we stop the current page and try one of the previous categories then the page loads without problem.

    If we do an admin resetcache then the category browse loads immediately.

    Does anyone have any ideas as to what is happening.
  2. 12-24-2008, 07:16 AM #2
    MarcJ is offline Senior Member
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    Jan 2008
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    129

    Default

    Are you using Template Switching? And if so, do you have the C# or VB version of the store?
  3. 01-05-2009, 02:17 AM #3
    SteveVection is offline Junior Member
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    Mar 2008
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    Default

    I don't think I am using template switching. I am just using the standard xml packages.

    We have tried to do a SQL trace and it seems to be showing that the same functions are being called again and again but none of them are the GetProducts procedure.
  4. 01-05-2009, 07:46 AM #4
    Jesse is offline Banned
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    May 2008
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    1,329

    Default

    You're going to have to submit a support ticket for this. If you're using custom XMLPackages, please be sure you're not causing recursion somewhere. If you are not... the support team should be able to assist you.
  5. 11-09-2011, 07:48 AM #5
    ryanvmcgee is offline Junior Member
    Join Date
    Apr 2010
    Posts
    3

    Default Same Problem

    Has anyone figured out a solution to this problem? All the sudden my category and other entity pages are taking forever to load, so long that they never load. Any ideas?

    Thanks in advance,
    Ryan