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Thread: 403 Access is denied issue while deleting images after server migration

  1. 01-31-2013, 09:35 AM #1
    llong is offline Member
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    Dec 2008
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    30

    Default 403 Access is denied issue while deleting images after server migration

    Cross posting from: http://forums.aspdotnetstorefront.co...rver-migration since it has been 4 days without a reply

    We recently move a ML 8.0.1.2/8.0.1.1 site to a new server. Everything was an exact copy from the old server and the rest of the site appears to be working fine.

    However, when we try to delete a product image there is a 403 - Forbidden: Access is denied server error.

    I looked at the URL in the pop up window and saw ...
    https:// domain.com/admin/deleteimage.aspx?imgurl=../images/Product/icon/268563.jpg&FormImageName=Pic1

    If I copy and paste this to a new window in the following format:
    https:// domain.com/admin/deleteimage.aspx?imgurl=D:/webroot/images/Product/icon/268563.jpg&FormImageName=Pic1

    it is able to delete the image.

    Looks like the application is confused about the root folder location - even though the structure is exactly the same as the old server.

    Where should I look to fix this?
  2. 01-31-2013, 11:05 AM #2
    GoVedia is offline Member
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    Oct 2012
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    Orange, CA
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    Default

    Have you ensured that the proper permissions have been set on the images folder?

    See here: http://manual.aspdotnetstorefront.co...es-folder.aspx
    http://manual.aspdotnetstorefront.co...is-denied.aspx
    Robert Kanaan
    AspDotNetStorefront Development Partner
    robert@GoVedia.com
    408-758-8845

    GoVedia
    http://GoVedia.com
    Approved AspDotNetStorefront Development Partner
    AspDotNetStorefront Recommended Reseller
  3. 01-31-2013, 11:08 AM #3
    llong is offline Member
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    Dec 2008
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    Default

    Yes, I even tested user:full temporarily.

    To repeat, the file can be deleted if I edit the URL. It is a path issue, not a permission issue.
  4. 02-01-2013, 12:09 PM #4
    llong is offline Member
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    Dec 2008
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    Default

    Any more ideas?