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Thread: forgot password

  1. #1
    think_7500 is offline Member
    Join Date
    Aug 2008
    Posts
    41

    Default forgot password

    so i am the only super user on my storefront and when the time came to change my password i tried to do that, with no avail. When I tried to have my password sent to my e-mail, I dont receive any e-mail with the password. Can I change my password through ftp? if so, where should i go, what should i do? If not, is there another way to go about getting back into the admin section?

  2. #2
    Jesse is offline Banned
    Join Date
    May 2008
    Posts
    1,329

    Default

    You can change your password in the SQL database. To do so, follow this guideline.

  3. #3
    think_7500 is offline Member
    Join Date
    Aug 2008
    Posts
    41

    Default

    so where i am stuck now is trying to connect to the database... is this something that I have to create or can I pull this from the ftp and move it over?

  4. #4
    ASPDNSF Staff – Eirol is offline Senior Member
    Join Date
    May 2008
    Posts
    182

    Default

    Where is your database server located?? Is it hosted??

  5. #5
    think_7500 is offline Member
    Join Date
    Aug 2008
    Posts
    41

    Default

    yes, i believe my database server is hosted.

  6. #6
    Jesse is offline Banned
    Join Date
    May 2008
    Posts
    1,329

    Default

    You have to install SQL Server manager, and gain access to your database. The host may or may not have permissions set up to govern connectivity, so you may have to contact them in regards to the connection string (Or if they have a proprietary tool to connect with). You can download the toolset here.

  7. #7
    ross is offline Junior Member
    Join Date
    Aug 2011
    Posts
    29

    Default I Have this 2

    I have this problem now i can get into my admin section it is hosted by asp how can i changed it so i can get in